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Another Happy Customer

We install hundreds of boilers, air source heat pumps and all sorts of other types of heating throughout the year and we could be forgiven for not getting time to take a look at all the wonderful feedback we get. However, we think it is really important to not only do an amazing job so we get great testimonials but also to take a few minutes to read and appreciate what our happy customers say.

On this job we were installing an air source heat pump in a house in West Sussex and as well as making sure the job was done perfectly and safely we also wanted to make sure the customer’s lives were not effected too much. This can be especially important when a family has young children or even elderly or disabled family members. Naturally when anything is done on a house the work itself can cause a little bit of disruption but the key to a good job is to understand the customers’ needs and minimise any issues.

‘The service, communication and professional advice given by BSW has been excellent.  

From the initial consultation at our home through to the follow up visit after installation for instruction on how to use our new system, we were consulted and kept informed throughout the ordering and installation process.  
David was professional and responsive from the point of initial contact and he advised clearly how the air source heat pump system works and what we needed to fit our heating and hot water needs.  

David the plumber who did the work was conscientious and considerate and also tried to work around our family routine with two young children as much as possible.

We are very pleased with the system and the overall sales and installation care from BSW and wholeheartedly recommend them’

 

We are very proud of the work we complete and making sure our customers are happy is very important to us. If you would like any information on boiler installations and repairs or renewable energy options get in touch today.

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